Sales and Customer SuccessUpdated Jun 2026
Customer Success Manager resume keywords
Drives customer retention, adoption, expansion, and satisfaction through proactive relationship management. Use this keyword guide to optimize your resume for ATS scanners and recruiter searches.
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Professionals building careers at
GoogleMicrosoftAmazonStripeFigma
Top skills
customer retentiononboardingexpansionQBRshealth scoringadvocacy
Location matters
Place keywords in your summary, skills section, and within experience context. ATS systems weight contextual usage higher than keyword lists.
ATS keywords
customer successretentionNPSrenewalexpansiononboarding
Recruiter signals
- retention rates
- NPS improvement
- expansion revenue
Role details
Salary range: $75K–$130K
Domain: Sales and Customer Success
Boards: LinkedIn, Indeed, Success Jobs
Common mistakes
- Describing customer service activities without showing retention, expansion, or satisfaction metrics.
- Using a generic summary that does not name the target role.
- Listing tools without showing where they were used.
- Adding metrics that are not supported by project, work, or portfolio evidence.
Related roles
Next step
Check if your resume includes these keywords
Use the free Credensa ATS scanner to see how your resume matches against Customer Success Manager role requirements. Private browser-only analysis.
Further reading